If you have an account, you can check the status of your order at anytime, by simply logging into your account and checking “Order Status” column for your order. If your order states “Pending”, your order has been received and is being processed by our warehouse. If your order has “Shipped”, you will receive a delivery tracking number.
If you do not have an account, please contact our customer service team. We will be happy to provide you with your order status or tracking information. To better help us assist you, please have your order number and last name on the order ready.
Make sure to create an account on our site for your future purchases for your convenience.
If you need to change or cancel your order, please contact us immediately. We process and ship orders quickly. Once our warehouse has processed your order, it will be more challenging to make any changes to your order.
Please call our customer care department at:
If you need to add items to an order you just placed, please place a new order for the item and contact us so we can make sure it is shipped out with your previous order or waive shipping on this new additional order.